FAQs
What is YouthROC?
YouthROC is Southwest Idaho’s safe teen assessment center that aims to prevent youth from entering or reentering the child welfare and juvenile justice systems by providing a neutral, unbiased approach to identifying needs that exist for youth and families and connecting them to the best resources and services. This program offers youth the opportunity to receive screening, comprehensive behavioral health assessment and case management services at no cost to them.
How can YouthROC help?
YouthROC provides assistance to youth and families in need of support when a youth shows signs for concern. YouthROC providers can help facilitate tutoring, enrollment or involvement with extracurricular activities, coordinating transportation to appointments, referring to and helping set up appointments with other providers such as counselors. They can also assist with independent living skills such as obtaining an ID card, signing up for driver’s education and job readiness skills. YouthROC providers help based on the needs and goals specific to that youth and family identified during the screening and assessment process.
Where is YouthROC located?
The YouthROC program is comprised of multiple community providers across Southwestern Idaho. Services will occur based upon youth location and presenting need. Service providers participating in the YouthROC program include Nampa Family Justice Center (assessment and case management), WICAP (case management), AAFV (case management), and the Boys & Girls Club of Canyon County (case management).
When to apply?
When a youth begins struggling in school, at home, or in the community. If there are needs for assistance with basic needs, behavioral, mental or physical health concerns, human trafficking or safety concerns, or the youth is at risk of entering into the juvenile justice or child welfare system(s).
Who can apply?
Youth ages 10-17 residing in Adams, Canyon, Gem, Owyhee, Payette and Washington counties in Idaho in need of assessment and support are encouraged to apply. Parents/guardians and any trusted adult can submit a referral on behalf of youth as well, with consent from the parent/guardian.
How do I apply?
Click, call or drop in.
Call the number, complete the online application, or drop in to one of our locations to get started.
What can I expect after applying? When will I hear back and get connected to help?
Online Application: After submitting an application online, a YouthROC team member will reach out to the phone number submitted on the application within 48 hours, or 2 business days. During that phone call, a brief Strengths and Difficulties Questionnaire will be completed to identify need and schedule a comprehensive assessment if appropriate.
Calling YouthROC: A YouthROC team member will be available to talk with you about your current concerns and complete a brief screening before scheduling a comprehensive assessment if deemed appropriate.
Dropping-In to a YouthROC Center: Drop in to one of our centers to work with a YouthROC team member to start the process of getting connected to services your youth and family need to get back on track.
Is the service confidential?
Services provided are HIPAA protected. Clients and their parent/guardian will sign a Release of Information Agreement acknowledging their understanding that YouthROC is made up of multiple community providers working together to offer services, therefore, they will be sharing information as necessary between assessment and case management locations.
Where can referral occur?
Complete our application online, over the phone, or in person at any of our locations.
Online applications can be submitted anywhere an internet connection is available. Applications can be submitted via mobile device or computer. Any trusted adult can refer a youth, with consent from the parent/guardian. A youth can also refer themselves to the program.
Who completes assessments?
Assessments are completed by licensed professionals with degrees in social work or counseling. Master’s level interns are also completing assessments under close guidance and supervision of a licensed clinical professional. Assessments for YouthROC are currently being completed through the utilization of a space within the Nampa Family Justice Center. They can also be completed via telehealth.
Who provides case management?
Case Management is provided by multiple organizations across Southwest Idaho. This includes Nampa Family Justice Center, WICAP, Advocates Against Family Violence, and Boys & Girls Club of Canyon County.
What is a case manager?
A Case Manager is someone who works with a client in order to achieve set goals for a healthier future. For youth and families in the YouthROC program, this may include assistance in finding programs or providers, scheduling appointments, coordinating attendance at necessary events/appointments, etc.
Can I request help for a youth without them or their parents knowing who requested the help?
Although a trusted adult can complete a referral on behalf of a youth, the parent does need to be notified and give consent for the referral to be submitted.
Is there a cost to apply or are services free?
YouthROC services are free. Any fees associated with the program are covered by grant funding.
Is there a cost for resources we connect to for help?
All YouthROC and case management services are free and covered by grant funding. Outside agencies, services and resources applicants are referred on to may have costs associated with them, but case managers will work with applicants to identify such costs and make references accordingly taking your health insurance situation into account.
What are examples of community resources that we are connected to as part of an ongoing Individualized Care Plan?
All goals created as a part of the Individualized Care Plan are unique to the client, their family, and their situation. Examples of these goals may include, but are not limited to; driver’s education, obtaining an ID card, getting established with a tutor for school, finding and participating in extracurricular activities, finding and attending sessions with a therapist or other behavioral or mental health professional.
What if my child is experiencing a crisis situation and needs help in person now?
If you are in crisis and need immediate help, please call 988 for someone to talk to if you are experiencing a mental health crisis, or call 911 if you feel you are in immediate danger or are experiencing a health emergency.
